![]() ![]() What do I do if smart switch can’t complete a transfer? This app is only compatible with iOS devices in the United States. However, if you still face Samsung smart switch not compatible issue, then make sure of a few things. Is Samsung Smart Switch not compatible with Samsung Galaxy devices?Īs far as Samsung Smart Switch not compatible issue is concerned, it usually doesn’t come up with most of the Samsung Galaxy devices. If it still does not work, you had better try to find alternative tools to transfer your files. To fix Samsung Smart Switch not working, you can restart the app on both your devices or reinstall it on your phone/ computer. How to fix Samsung Smart Switch not working? Note: You may only transfer content from a non-Galaxy phone to a Galaxy phone with Smart Switch it does not work the other way around. ![]() For iOS devices, the app only needs to be installed on the new Galaxy device. ![]() After that, you have to insert the external storage device directly into the new Samsung Galaxy smartphone.ĭo you put SIM in new phone before Smart Switch? Does Samsung Smart Switch work with any Android phone?įor Android devices, Smart Switch should be installed on both devices. You should start by activating the Smart Switch app on the old device. When the transfer is complete, the data will exist on both devices.ĭo I activate my new phone before using Smart Switch?ĭon’t forget to place the microSD card (or USB-OTG storage device) into the old device before you start this procedure. Can I still use my old phone after Smart Switch?ĭoes Smart Switch delete content from the old phone? Smart Switch does not remove any content from either phone. Other devices are not supported for a wire transfer and must use the Smart Switch wireless transfer option or download the Kies app. What phones can use Samsung Smart Switch?įor a wire transfer, device must be a Galaxy device with Android™ 4.3 or higher, iOS 5 or higher, or BlackBerry® 7 OS or lower. Before you get started, you’ll also want to make sure both your old device and your new device have at least 20 percent battery life. Regardless of the device you’re switching from, don’t switch your SIM card until the entire transfer is complete. Make sure your USB is set for file transfer.ĭo you need a SIM card in both phones with Samsung Smart Switch?.Confirm that your devices meet the requirements.However, if Smart Switch for PC or Mac does not recognize your device, there are a few things you should check. This is quite frustrating as you will have to stop the process and start over.How do I fix failed to connect to a device on Smart Switch? During data transfer, Smart Switch may get stuck. The Smart Switch app does not allow you to preview data before recovery. ![]() So, users may experience that Samsung will not be able to open the files that you have moved to it. Smart Switch does not support many files and applications. Users mostly complain that the app detects the connected iPhone only after a few attempts.ĭata compatibility issues. If your target phone is LG, iPhone, or another brand phone, you will have to look for an alternative. You can only use Smart Switch if you need to transfer data to Samsung. Below you will find the most common issues that users may encounter while using Smart Switch.
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